GL Sciences Inc. USA – Privacy Policy

Introduction

GL Sciences Inc. USA (“GL USA,” “we,” “us,” “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect personal information in the United States. It is aligned with the principles of our parent company, GL Sciences Inc. (Japan), while also incorporating requirements under U.S. and California law.

Contents

• Scope
• Notice at Collection
• Categories of Personal Information
• Sources
• Purposes of Use
• Retention
• Disclosures
• Cookies and Analytics
• Intuit / QuickBooks (Accounting & Payments)
• California Privacy Rights
• How to Exercise Your Rights
• Children’s Privacy
• Security
• International Transfers
• Financial Incentives
• Changes to this Policy
• Contact Us

Scope

This Policy applies to information we collect:

• On our U.S. website (glsciencesinc.com),
• During sales, customer support, exhibitions, or marketing activities,
• Through accounting and payment systems (including Intuit QuickBooks),
• From business contacts at distributors, suppliers, and enterprise customers,
• From job applicants and employees (a separate Workforce/Applicant Notice is provided for HR data).

Notice at Collection

We primarily collect personal information from business contacts—such as scientists, procurement staff, and representatives of our customers, distributors, and suppliers. While our interactions are primarily business-to-business, California law treats these individuals as “consumers” with privacy rights, and this Policy applies accordingly.

Categories of Personal Information

• Identifiers & Contact Details: name, company, department, title, email, phone, mailing address.
• Commercial Information: purchase history, product inquiries, and customer support history.
• Internet/Technical Data: IP address, device data, cookies, browsing activity.
• Payment/Transaction Data: billing details and transaction records (cardholder data is handled directly by payment processors).
• Professional Information: job role, employer, industry.
• Sensitive Personal Information: we do not intentionally collect sensitive personal information from customers or website users.

Sources

We collect information directly from you, your employer, our website/analytics tools, our service providers, and other GL Sciences group companies.

Purposes of Use

• To process and fulfill orders, including shipping and payments,
• To provide customer service and technical support,
• To communicate about products, services, events, and promotions,
• To maintain business records, accounting, and compliance with laws,
• To improve our products, services, and website functionality,
• To protect against fraud, security incidents, and unlawful activity.

Retention

We retain personal information only as long as necessary for the purposes above and to meet legal, accounting, or audit obligations. After that, we securely delete or de-identify the data.

Disclosures

We may disclose personal information to:

• Service providers/contractors (IT, hosting, analytics, logistics, marketing, accounting/payments),
• GL Sciences group companies and authorized distributors for order fulfillment and support,
• Legal authorities when required by law or to protect safety and rights.

We do not sell personal information for monetary consideration. If we use third-party advertising cookies, that activity may be considered “sharing” under California law. You may opt out of such sharing as described below.

Cookies and Analytics

We use cookies and similar technologies to operate our website, understand usage, and improve performance. If third-party advertising or retargeting cookies are used, you may opt out through our Consent Preferences tool or your browser settings.

Manage Cookie Preferences

Intuit / QuickBooks (Accounting & Payments)

• GL USA uses Intuit QuickBooks for accounting, invoicing, and in some cases payments.
• When GL USA processes your data through QuickBooks, Intuit acts as our service provider and processes personal information solely on our behalf.
• When you interact directly with Intuit (for example, making a payment through a QuickBooks-hosted page or using an Intuit account), Intuit acts as an independent business and processes your information under its own privacy statement and terms.

View Intuit’s terms and FAQs

California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the CPRA):

• Right to Know/Access the categories and specific pieces of personal information we collect,
• Right to Delete personal information, subject to legal obligations,
• Right to Correct inaccurate personal information,
• Right to Data Portability,
• Right to Opt Out of Sale/Sharing of personal information,
• Right to Limit Use of Sensitive Personal Information (not applicable here as we do not collect it),
• Right to Non-Discrimination for exercising your privacy rights.

We honor browser-based opt-out preference signals, including the Global Privacy Control (GPC).

How to Exercise Your Rights

You may submit requests by:

• Email: [email protected]
• Phone: +1-310-984-1946
• Mail: GL Sciences Inc. USA, 2601 Airport Drive #270, Torrance, CA 90505

We may need to verify your identity (and authority if you are an agent) before fulfilling a request.

Children’s Privacy

Our website, products, and services are intended for professional and business use. We do not knowingly collect information from children under 13.

Security

We use reasonable technical and organizational safeguards to protect personal information. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

International Transfers

We may transfer personal information to GL Sciences Inc. in Japan or other jurisdictions where our group or service providers operate. Such transfers are limited to the purposes described in this Policy and are subject to appropriate safeguards.

Financial Incentives

We do not provide financial incentives in exchange for personal information. If we introduce such programs, we will provide a separate notice with details.

Changes to this Policy

We may update this Policy from time to time. When we do, we will post the revised version with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices:

• Email: [email protected]
• Phone: +1-310-984-1946
• Mail: GL Sciences Inc. USA, 2601 Airport Drive #270, Torrance, CA 90505